Return Conditions

  • All products can only be returned if they are unopened and sealed. For example, a container of supplements must still be sealed to be able to return it.
  • Report your return within 14 days of receipt and send the product back within another 14 days.

Costs and Responsibilities

  • The cost for a standard return is €2.95, including VAT.
  • In case of an incorrect or damaged delivery, Bono will cover the costs and the return is therefore free.
  • If you choose your own carrier, the costs are at your own expense.
  • For damaged or used products, or if the seal is broken, we reserve the right to charge costs.

Rights and Refund

  • You have the right to return within 14 days of receipt without giving a reason.
  • Refunds take place within 14 days of receipt of the returned goods. We refund the full purchase price, including shipping costs. Return costs of {price}} may apply.
  • We can only make the refund after we have received the returned product or you have provided proof of shipment.
  • The refund will be made via the same payment method that you used for the purchase.

Return address

Bono Borchwerf 5, 4704 RG, Roosendaal Netherlands

Returns

Would you like to return one or more products? Then please fill in the form below. We will then send you an email with instructions on how to return the package.